The kind of information we collect and hold
We may collect and hold a range of different information about you for the purposes of fulfilling your order. This may include:
- Your name;
- Email address;
- Phone number;
- Billing address; and shipping details.
We do not collect your credit card details or payment methods so you should feel safe buying items through our store.
Any information that we no longer require is destroyed securely.
How we collect your information
We may collect your information in a number of ways, including:
- Directly from you, either in person, by email, by telephone or via our website;
- From third parties such as our clients, business partners, credit reporting bodies or our trade suppliers;
- From publicly available sources of information; or
- From our records of how you use our products and services.
How we hold your information
We may store your information in hard copy or electronic format, in storage facilities that we own and operate ourselves, or that are owned and operated by our service providers. We take reasonable steps to maintain the security of your information and to protect it from unauthorised access and disclosure.
How we use your information
We use your personal information only for the purposes of fulfilling your order and/or to email you a newsletter with updates on our products 3-4 times per year maximum. You can unsubscribe at any time.
An exception to this may be retention of information for data analysis. Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned unless required by law.
Should you have any questions please feel free to contact us.
Remarketing and how this applies to you
We are using remarketing/retargeting on our website to display advertisements for specific products to viewers who have visited specific pages on our website once they have left our site. These advertisements will be visible on other/third-party websites.
Third-party vendors, including Google and Facebook will show our ads on sites across the Internet.
Third-party vendors, including Google and Facebook, use cookies to serve our ads based on your past visits to certain pages.
You can opt out of having these ads displayed by clearing the cookies in you browser.
Your SMS opt-in data and consent will not be shared with any third party.
Abandoned cart
The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
Secure Payments
The Bell Art Australia online store is a secure site. We use Secure Socket Layer (SSL) technology for secure data transmission over the internet. We encrypt all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the internet.
All credit card payments are handled directly by PayPal / Shopify Pay. Bell Art Australia will never see or store your credit card details on our site. Our secure server software uses SSL encryption method to do this. It is the industry standard and amongst the best software available for secure online commerce transactions.
Website Security
All pages on our website are hosted on 128-bit shared SSL security and whilst we make all reasonable endeavours to ensure the integrity and security of the server, we do not guarantee that the server will be free from unauthorised use or hacking.
Third party links
We assume no responsibility and accept no liability for the condition, content or goods and services available on third party websites which may be linked to or accessed from our website.
About this policy
This policy has been issued by Bell Art Australia, and is effective as at 27 March 2023. From time to time, we may need to change this policy. If we do so, we will post the updated version on our website (www.bellart.com.au/privacy-policy) and it will apply to all of your personal information held by us at the time.